Terms of Service

Advance Deposit & Cancellation:

The Mill Street Inn has a 14 day cancellation policy. An advance deposit equal to one night’s stay will be charged at the time of booking. The balance is due upon arrival. This deposit is refundable minus a $25 processing fee if we receive a cancellation notification by 3:00 PM 14 days prior to the day of arrival. Any cancellations received within 14 days of arrival will forfeit their entire stay.

Check-in and Check-out:

We guarantee check-in at 3pm and check out is no later than 11am on the day of departure.We apologize, but the Mill Street Inn does not offer guaranteed early check-in or late check out. We must gain access to a room as soon as possible to prepare it for the following guest. However, you are welcome to leave your luggage with us and keep your car parked in the lot until 1pm if we are not fully booked.

Access to upper Floors:

We apologize, but the Mill Street Inn does not have an elevator.  Please notify us in advance if you require a room on the first floor.  Our Townhouse Suites are all located on the second floor of the inn and also are all bi-level with additional stairs connecting the living room and bedroom of each suite. Our roof-top deck is only accessible by stairs only.


Rates are based on double occupancy. We have a limited number of Deluxe Suites with full size sofa sleepers that can accommodate up to four guests with existing bedding. There is a $25 per night charge for each additional occupant. Guests booking online should always contact us first to make arrangements if in need of a room with a sofa bed.  We cannot guarantee availability of these rooms for guests that arrive with additional guests without prior communication. Please note that although convenient, the sleeper sofas do not offer the same level of comfort for adults as our beds. For your comfort, we suggest that parties of four adults reserve two rooms rather than share one room. Our Studio and Townhouse Suites are able to accommodate only 2 guests each.


The Mill Street Inn has limited parking on property which is subject to availability upon guest arrival at the Inn.  As a historic property in downtown Newport, we are fortunate to be able to offer this complimentary amenity to our guests.  Guests are welcome to use the available parking lot on our property or select an alternate lot nearby. We cannot accommodate more than one vehicle per guest room, campers, medium/large trucks or buses. Additional parking is available for a fee within a few blocks of the Inn.


The Mill Street Inn is a completely non-smoking hotel. There is a $50 per day fine for smoking in a guestroom or other parts of the Hotel. Smoking is not allowed on balconies or the roof deck for the comfort of other guests.


The Mill Street Inn has a limited number of pet friendly suites. We accept pets up to 80lbs, 2 per suite. There is a $50 non-refundable fee required. Guests are responsible for all damages that may be caused by their pet, including noise, and will be required to sign a pet agreement at check in. Call or email us with any questions or to request a full copy of the pet agreement in advance of your arrival.  Should we not be notified that you are bringing a pet in advance, we reserve the right to apply a $150 deep cleaning fee if we are not able to provide a pet friendly room at check in.